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Cancellation terms depend on the reservation and service type. Because XVIA transportation is pre-arranged and a vehicle and driver may be specifically allocated to your trip, cancellation charges may apply when a reservation is canceled within the applicable cancellation window. The terms applicable to your reservation will be presented during booking or confirmation. To change or cancel, contact our team as soon as possible with your reservation reference through Contact. See our Cancellation Policy.

Your request is received right away and you get a reference number. Our team then contacts you to confirm availability and the final details.

XVIA currently specializes in pre-arranged transportation. Reservations should generally be made at least three hours before the requested pickup time. We recommend booking as early as possible for airport travel, corporate transportation, special events, group travel and other time-sensitive trips to help ensure vehicle availability.